Interview with Melissa Gillespie – Owner and Business Support Specialist of Proxor LLC

Interview with Melissa GillespieTell us a little bit about yourself and your entrepreneurial journey.

I have worked in the hospitality industry for ten years, my husband for seventeen. When the economy started having problems, so did our employers. Though we were still employed, the question was always over our heads as to how long that would last.

I began to look at ways we could create jobs for ourselves and noticed something very important. Modern technology has allowed many jobs to be done from a distance, rather than on site. With the economy suffering so badly, most employers are having difficulty paying full and even part time employees, much less with good wages and benefits.

So I thought… what if I could offer to do the same work, for only the hours they needed the work to be done, while allowing these same employers to be released from the obligations of insurance, vacation, health care, and even technology maintenance? With this in mind, we created Proxor LLC to provide needed services such as Administrative Assistance from a distance for small businesses, and hospitality, and revenue management for all forms of lodging.

It’s about more than just answering phones, data entry, and letter writing. We offer such things as desktop publishing, graphics design, sales assistance, group management, proposals and contract creation with third parties such as Expedia, Orbitz, Bookit, as well as competitive set monitoring, forecasting, PACE reports, extranet management, and more.

Opening this business gives us the opportunity to offer struggling companies a way to get the work done at prices that will keep them in business in a struggling economy. It’s also incredibly exciting and fulfilling work.

What did you do before launching your own business?

In April of 2008, I moved from Canada to the United States to be with my amazing American husband. I’m a college trained Administrative Assistant, and have been working in customer service for almost 25 years.

How did you fund your business?

My husband and I started this business with our own money, no investment from others was needed.

How many hours do you work a week and how much is spent is your home office?

Though only working part time for individual clients during the week, we spend most of our time working in our home office. 

How would you rate your success? 

I would rate it based on the number of clients and how happy they are with our service.

What has been your biggest business struggle as an entrepreneur?

Finding clients has always been the most difficult prospect. Due to the cost of advertising, currently we are using mostly word of mouth methods.

What advice would you give to a new entrepreneur?

Hold to your guns and don’t give up. Remember, you can do anything you set your mind to, as long as you work at it. Be patient, and be strong. It takes time, effort, and sometimes a thick skin to succeed.

How do you manage all of your personal and business activities?

We try to stick to our business hours, and make sure that we take time off to nurture our relationship and our personal interests, though that isn’t always possible.

Would you like to be featured next on The Work at Home Woman? Fill out this form for consideration!

You may also enjoy...

  1. Interview with Melissa Scott Jackson – Owner of Cranberry Blue Websites & Logos
  2. Interview with Tricia Dycka – Support Coach for Lonely Preneurs
  3. Interview with AnaLiza Alba – Owner of fibi & clo

Tags: , , , , , , ,

Leave a Reply